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Data We Collect

When you register, order, or interact with our services, we may collect:
  • Account information (name, email address, username)
  • Billing details (payment method, transaction records)
  • Server data (IP address, usage logs, configuration files)
  • Support interactions (tickets, live chat messages)
We only collect information that is necessary to deliver and improve your experience.

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How We Use Your Data

Your data is used for:
  • Account creation and authentication
  • Billing, payment, and service activation
  • System monitoring and performance improvement
  • Fraud detection and abuse prevention
  • Customer support and service notifications
LokaNode does not sell or trade your personal data to third parties.

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Cookies & Tracking

Our website may use cookies and analytics tools to enhance usability and gather anonymous statistics such as:
  • Page views, time spent, and navigation behavior
  • Error logs and loading performance
You can disable cookies in your browser settings, but some features may not work as intended.

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Data Protection

We take your security seriously.
All sensitive data — including passwords and billing details — is encrypted in transit (SSL) and stored securely with limited access. Regular audits, access logs, and automated monitoring are implemented to prevent unauthorized access or misuse.
Tip: Always enable 2FA (Two-Factor Authentication) if available to further secure your account.

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Third-Party Services

LokaNode integrates with third-party systems such as:
  • Payment gateways (for QRIS, credit balance, etc.)
  • Email services (for notifications and password resets)
  • Analytics tools (for performance insights)
These partners only receive the minimum data required to perform their function and are bound by their own privacy policies.

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Data Retention

We retain your information only as long as necessary to:
  • Maintain your account and service history
  • Comply with legal obligations
  • Resolve disputes or enforce agreements
When you close your account, your data is safely removed or anonymized from our systems.

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Your Rights

You have the right to:
  • Request access to your stored data
  • Ask for corrections or deletion of incorrect information
  • Withdraw consent for specific data usage (where applicable)
For any privacy-related request, contact our support team.

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Policy Updates

This Privacy Policy may be updated periodically.
When changes occur, we will notify users through our website or email announcement.
Last updated:
For questions regarding this Privacy Policy, please reach us via [email protected] or our Discord support channel.